How to get to us?

We are situated just off of Brick Lane in East London and luckily sandwiched between many train stations, including; Liverpool Street, Aldgate East, Shoreditch High Street and Whitechapel Stations, making us highly accessible.

What is virgin hair?

Virgin hair is 100% human hair that is completely unprocessed and chemical-free, ensuring the highest quality and natural appearance. Our hair is sourced in Vietnam. 

How long does BTY hair last?

As 100% Human hair, our hair needs to be treated as you would your own hair, with regular washing, treatments, and minimal product use. The bundles should last between 2-3 years.

What is PerfectBlend HD lace?

Our PerfectBlend HD frontals are good quality hair on the latest HD lace. Thin and durable enough to provide a natural seamless hairline for 6-12 months.

Can I dye BTY hair?

Our hair products can be bleached and/or tinted. It's important to treat the hair as you would your own, with proper treatment and care to maintain its quality after colouring.

Is the Blonde Collection Virgin hair?

In order to get blonde hair we have to bleach our virgin bundles to #613 Platinum Blonde which is a chemical process. Whilst we maintain a high standard of quality, blonde hair will be more fragile and easier to break off due to the hair bonds being broken. Platinum Blonde Hair will require daily hydrating of Argan Oil and Washed Weekly with some Hydrating Shampoo and Conditioner.

How long will it take to receive my hair?

We offer next day delivery and same day collection (London) on all in stock items.

Can I return my order?

For hygiene reasons it is not possible to return any opened hair orders. If there are any defects, please inform us within 7 days of receiving your package and we will replace your order immediately. Following UK selling laws customers have the right to return an unopened/unused item within 14 days of receipt of the item.

If I have an appointment book can I reserve hair?

You will need to purchase the hair on our website here and use the salon as your delivery address. Your hair order will be waiting for you at the salon.